We offer free returns for STORE CREDIT ONLY + no restocking fees! The store credit is redeemable at any of our store locations and online! If you are returning item(s) please submit a return request in our return center on our site within 10 days of receiving your item(s). The item(s) must be unworn and in the same condition you received it with all tags attached. Once we receive the return request we will review and either accept or deny it. You will receive an email notification if you are eligible for a return with a shipping label to return the item(s) back to us. Once we receive the item(s) we will then inspect and process a store credit, which is redeemable in stores and online.

Return and Exchange policy FAQ

How do I return?
  • Visit our returns center
  • Enter your order number and email address to start
  • Follow the instructions and select the items you want to return
  • Once your request is approved, you will get a confirmation email with shipping guidelines
What items are returnable? 
  • Within 10 days from the date of delivery
  • In unused and resellable condition
  • In the original packaging with all the tags intact
What items are non-refundable? 
 The following items cannot be returned:
  • All accessories, jewelry, intimates, beauty products and shoes are final sale.
  • All items in our sale section are final sale. 
  • These items are not eligible for a return and will NOT be credited.
The item I received is damaged!
If the purchased product is faulty, reach out to us within 7 days of the delivered date.
Can the items be exchanged?
If you need to return any item(s) for a different size please reach out to with the order number and size requested. One of our team members will reach out to you and let you know what to do from there.
If you have any questions regarding returns or exchanges please contact us at
How do I ship back the items?
For instructions on how to ship the returned products, refer to the email received after placing the return request.
How soon will I get my store credit?
Once your returned item is received and inspected, you will be notified via an email. Once approved, the request will be processed and you will receive your e-gift card in an email, which is redeemable in stores and online!
Store Locations:
  • Mattituck: 260 Love Ln, Mattituck, NY 11952
  • Westhampton Beach: 83 Main St, Westhampton Beach, NY 11978
  • Southampton: 89 Main St, Southampton, NY 11968
  • Stony Brook Village: 119 Main St, Stony Brook, NY 11790
My question is not addressed...
If you have any queries regarding exchange or store credit please reach out to us at and we will be happy to help!